Frequently Asked Questions


SUPER TEA QUESTIONS:

Q: Can I add your Super Teas to my morning juice?
A: Absolutely! Our Super Teas are extremely versatile. We particularly like adding Lemon Ginger to apple juice, and the Lemon Ginger and Peppermint Splash are super tasty in orange juice. But by all means, experiment! And the fun doesn’t stop with juice. Try squirting our Vanilla Chai into your morning coffee…. or on your evening ice cream! The possibilities are nearly endless.

Q: I’m interested in using your Super Teas as a dietary aid. Can you talk more about that?
A: While we don’t make any weight-loss claims, it stands to reason that—all things being equal—if you reduce your caloric intake, you’ll lose weight. Soft drinks and sweetened iced-teas are LOADED with calories. Try swirling a couple of squirts of our super tea in a glass of ice water (or use sparkling water). For every soft drink you replace, you will save 100-150 calories. Do that two or three times a day, and you’ll be well on your way to a healthier you!

Q:  I don’t see nutritional facts on your labels. Do your products contain vitamins?
A: Our super teas consist of highly-concentrated living plant extracts. Your body will utilize the life-force of these extracts in the same way you appreciate the benefits of freshly-chopped herbs, or the healing effects of fragrant roses. Not characterized in terms of the typical vitamins and minerals found on an FDA label, these are phyto-nutrients, which contain the pre-cursors to vitamins, and are known around the world for their vital essence. Vital or living essence is precisely the thing that is increasingly missing in the modern American diet as we choose more and more processed (dead) foods. A simple way of thinking about this is, “life begets life”, or “you are what you eat.” Hippocrates famously said, “Let your food be your medicine your food, and your medicine be your food.”

SAVORY COCONUT OIL QUESTIONS:

Q: Are these savory coconut oils for cooking?
A: Absolutely! This range of coconut oils was specifically developed to make the cooking experience easy and fun, without sacrificing health and wellness! Just add a tablespoon of the desired flavor to your meat, fish, or vegetables, etc., and in an instant, your kitchen will fill with natural delicious smells, and your taste buds will thrill with a mouth-watering Gourmet experience!

Q: Why extracts, and why are they better than using dried herbs or spices?
A: Because when cooking or sautéing with dried herbs and spices one can only capture a fraction of the flavor that is inherently in the herb and spice, and more cannot be released. With extracts, a little goes a long way! We have done the work for you in that the entire content of flavor and aroma, inherent in the botanical, has been pre-extracted via state of the art technologies, and infused into the coconut oil–so you don’t need a lot to bring about the richness and potency of nature in an instant!

Q: What about the colors? Why are they all different, and are they artificial?
A: The colors that you see in every flavor simply reflect the natural colors of the herb and spice extracts used in each flavor. We never add any “natural” or artificial colorants to our products. The colors in these oils are completely natural, and purely reflective of the herb or spice used.

Q: Is the patterned texture in the coconut oil normal?
A: The texture in the coconut occurs naturally, and it is often called “marbleizing”. Only pure, raw, virgin coconut oil will have this natural characteristic, and when it melts and crystallizes again, a new natural pattern will form.

Q. Will the flavor stay evenly distributed if the coconut oil melts?
A: Yes! The extracts are infused into the coconut oil, and when the oil melts in warmer temperatures and then crystallizes again in cooler temperatures, it will not affect the smooth consistency of each flavor throughout the coconut oil.

SWEET COCONUT OIL QUESTIONS:

Q: How do I use the Sweet Coconut Oils?
A: They can be added as a spread on your toast or pancakes instead of syrup and butter; in your smoothie; in your coffee; or eaten with a spoon straight out of the jar! The sweet coconut oils are an amazing treat and a sweet, delicious way to get your daily dose of coconut oil.

Q. Can I cook with them?
A: Certainly. You can cook or bake with these oils for a sweet alternative to using butter or margarine, and with the added convenience of the natural flavor potency.

Q: How much should I use?
A. The usage ultimately depends on taste. The more you use, the stronger the flavor. As you use them you will find that you are enjoying the pure, delicious clean taste of the flavors, and you will want to add more and more over time.

Q. Why are the colors so much lighter than the savory oils?
A. The natural vanilla, ginger and cinnamon extracts are not as intensive in colors as are some of the other extracts used in our savory line.  We never add any “natural” or artificial colorants to our products. The colors in these oils are completely natural, and purely reflective of the herb or spice used.

Q. What is Stevia?
A. Stevia is a South American herb used as a natural sweetener for centuries. The leaves of the Stevia plant have a refreshing taste, zero glycemic index, zero calories and zero carbs. It is 25-30 times sweeter than sugar, and super healthy!

Q: Can I feed it to my kids, or to my baby?
A: Try it, and you will see the experience of surprise and joy in their faces! Remember, that this product is a healthy, sweet, wholesome food, consisting of only extra virgin coconut oil, pure extracts, and Stevia, a delicious, natural alternative to sugar.

GENERAL ORDERING QUESTIONS:

Q: Are your products guaranteed?
A: Glad you asked. Yes. We stand behind everything we make, and will gladly replace your order if you are not completely satisfied. That’s a promise.

Q: Is my credit card information secure?
A: Yes. Primalessence.com uses Secure Socket Layer (SSL) certification for state-of-the-art encryption. We never share any personal or financial account data with anyone. Period.

Q: If I order from your site, will i start receiving SPAM from other companies.
A: No. We value our relationship with each and every customer. If you wish to receive occasional promotions and updates from Primal Essence, please join our email list. But again, we will not share your contact information with anyone.